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At BSH Hong Kong, we are committed to providing exceptional service to our customers. Should you experience any dissatisfaction with our service, we invite you to contact our CEO's office directly. This enables our management team to understand the situation thoroughly and conduct a timely and appropriate investigation, ensuring that we respond to your concerns effectively.
To report any issues or feedback, please email us by clicking on the 'EMAIL CONTACT’ button, and our designated executives will respond to your feedback within two business days.
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BSH's branded products and services make your life easier and more enjoyable. And if this is not the case, we are there to answer your questions and concerns.
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Compliance is firmly anchored at BSH in the values of the Corporate Principles. If you would like to report a potential violation of laws, the BSH Business Conduct Guidelines or internal regulations, you can submit them via the "Trust and Tell" whistleblower system or BSH's lawyer of trust.
BSH Home Appliances Limited
Unit 07, 23/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, New Territories, Hong Kong
Phone: + 852 2565 6151